Frequently Asked Questions
Q: How do I start?
Q: What should I expect on my first visit?
Q: How often do I need to see my therapist?
Q: How long is each session?
A: Therapy sessions are typically 50 minutes. To maintain the secure frame, your therapist will hold you to that time. If you arrive late, you still must stop at the agreed time. If, on the other hand, the therapist is late, they will give you the full appointment time.
Q: What happens if I'm late or don't come to my appointment?
A: Your absences and lateness, as well as persistent silence, wanting to leave therapy, forgetting to pay or delaying payment, are often symptoms of “resistance”, or fighting therapy. These may (or may not) reflect outside issues, and should be discussed with your therapist. In most cases, you will be responsible for paying for any regularly scheduled sessions that you miss or cancel; you are not responsible for paying for sessions cancelled by the therapist.
Q: What are the fees for counseling?
Q: Do you accept health insurance?
A: Your health insurance may pay a portion of the fee and a receipt will be provided to you for insurance filing purposes. Barnwell Counseling & Family Therapy is an out-of-network provider and each client is responsible for filing and reimbursement through their own individual insurance company. Upon request, we will provide a receipt for services for you to submit to your insurance provider. See Payment Information for more.
Q: Are my counseling sessions confidential?
Q: How long I will need therapy?
Q: What is the cancellation policy?
A: Sessions are generally scheduled for 50 minutes. The appointment is reserved for you. If you fail to come to your appointment or you give less than a 24-hour notice, you will be charged a late cancellation or missed appointments fee of $65. Subsequent late cancellations or missed appointments will be charged at the full session rate of $125 for individuals/ couples or $150 for families. Any outstanding balances must be paid prior to scheduling your next session. After two consecutive absences, your therapist may, at their discretion, refer you to another counselor if it is observed that you are no longer compliant with the treatment process agreed upon in prior sessions.